Last Updated: August 22, 2026
At Mayento, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our services. It also describes how we use, protect, and share that information.
Information We Collect
Depending on how you use our website, we may collect information such as:
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Your name, email address, telephone number, billing address, and shipping address
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Order details, transaction records, payment-related information, returns, refunds, and customer service communications
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Account information and preferences, where applicable
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IP address, browser type, device information, cookies, and website usage data
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Information you voluntarily provide through contact forms, reviews, emails, or other communications
Payment details may be handled by Shopify and third-party payment providers. For your security, please do not send complete credit card numbers, security codes, or other sensitive payment credentials to us by email.
How We Use Personal Information
We may use collected information for purposes including:
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Processing and fulfilling orders
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Completing and verifying payments
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Arranging delivery and providing shipment updates
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Managing returns, refunds, exchanges, and cancellations
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Responding to questions and providing customer support
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Operating, maintaining, and improving our website and services
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Detecting fraud, unauthorized activity, and security threats
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Sending marketing communications where permitted by law
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Complying with legal, regulatory, and other applicable obligations
Cookies and Similar Technologies
Mayento may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, improve performance, maintain security, and measure marketing activities.
Third-party services may also use cookies or similar technologies for analytics and advertising purposes.
You can manage or disable cookies through your browser or device settings. Please note that restricting certain cookies may affect the availability or functionality of some parts of our website.
Sharing of Information
We may share necessary personal information with service providers that help us operate our business. These providers may include:
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Shopify and ecommerce service providers
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Payment processors and financial service providers
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Shipping and delivery companies
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Website hosting and technology providers
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Analytics and performance providers
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Advertising and marketing partners
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Customer support and communication providers
We may also disclose information when required by law, legal process, or government authority, or when reasonably necessary to protect our customers, business, website, property, or legal rights.
Information may also be transferred as part of a merger, acquisition, restructuring, sale of assets, or other business transaction.
We do not sell personal information in exchange for direct monetary payment. Where applicable law provides the right to opt out of certain targeted advertising, sharing, or similar activities, you may contact us to exercise your rights.
Shopify
Our online store is operated using Shopify, which provides the ecommerce platform supporting our website, checkout, and related services. Shopify may process information associated with your use of our store as necessary to provide and improve its services.
For additional information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. These external websites are not controlled by Mayento and may have their own privacy policies and data practices.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Children's Privacy
Our website and services are not intended for children under the age of majority applicable in their jurisdiction.
We do not knowingly collect personal information directly from children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as processing orders, providing customer support, maintaining business records, preventing fraud, resolving disputes, complying with legal requirements, and carrying out legitimate business operations.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.
Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information, including the ability to:
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Request access to personal information we hold about you
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Ask us to correct inaccurate information
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Request deletion of certain personal information
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Request a copy of eligible personal information
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Request transfer or portability of certain information
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Opt out of certain targeted advertising or data-sharing activities
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Manage your marketing and promotional communication preferences
Where applicable, you may also have the right to use an authorized representative or appeal a decision concerning a privacy request.
We may need to verify your identity before completing certain requests. Where required by applicable law, we will recognize valid Global Privacy Control (GPC) signals as an applicable opt-out preference.
International Data Transfers
Some of our service providers may operate in countries other than your place of residence. As a result, personal information may be transferred to, stored in, or processed outside your country.
Where applicable law requires safeguards for international transfers, we will take reasonable steps to use appropriate protections.
Updates to This Policy
Mayento may revise this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.
Any revised version will be published on this page with a new Last Updated date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your information is handled, please contact us:
Mayento
Email: support@mayento.shop
Phone: +1 (971) 573-7695
Address: 859 Hardee Rd, Enfield, NC 27823, United States.