Payment Policy

Mayento aims to provide a convenient and secure checkout experience for every customer. Please review your order, shipping information, and payment details carefully before completing your purchase.

Payment Methods

All payments are processed in U.S. Dollars (USD) unless otherwise indicated during checkout.

The payment methods available for your order will be displayed on the checkout page and may vary depending on your location, payment provider, card issuer, or other transaction conditions.

Accepted payment cards may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Maestro

Other payment options may be displayed at checkout when available.

Payment Authorization

When you submit an order, the selected payment provider may verify and authorize your payment before the transaction is completed.

By providing payment information, you confirm that:

  • The information submitted is accurate and complete.

  • You are authorized to use the selected payment method.

  • The payment method has sufficient funds or available credit for the purchase.

If payment cannot be successfully authorized or verified, we may delay processing, place the order on hold, or cancel the order.

Secure Payment Processing

Payments made through our website are processed through Shopify and applicable third-party payment providers. These providers may use security, encryption, authentication, and fraud-prevention technologies to help protect payment transactions.

For your security, please do not send complete credit or debit card numbers, CVV/security codes, passwords, or other sensitive payment credentials by email, phone, or other unsecured communication methods.

Pricing and Taxes

All applicable product prices will be displayed during the shopping and checkout process.

Where required by applicable law, sales tax and other applicable taxes will be calculated and added to your order during checkout.

Any applicable shipping charges will also be presented before you submit your final payment.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to process cancellation requests before an order enters fulfillment or is shipped. However, cancellation cannot be guaranteed once an order has been processed or dispatched.

Refunds

If a refund is approved, the applicable amount will generally be returned to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

For additional information regarding eligible returns, refunds, and cancellations, please review our Refund Policy.

Payment Issues

If your payment is declined, please verify your billing information and payment details or contact your card issuer or payment provider.

If you continue to experience difficulties completing your purchase, you may contact our customer service team for assistance.

Contact Us

For questions concerning payments, charges, transactions, or orders, please contact:

Mayento

Email: support@mayento.shop

Phone: +1 (971) 573-7695

Address: 859 Hardee Rd, Enfield, NC 27823, United States.